Shipping & returns

 
Periwinkle Boutique - Tess Morgan - Sophie Reese Return Policy:
 
 
 
*30 Day Refund.
 
*Original receipt/invoice required for all refunds.
 
*All refunds will be issued in the original form of payment, no exceptions; However, your original shipping cost is not refundable.
 
*With a Gift Receipt, exchange or store credit only.
 
*Without receipt, non-seasonal items may be exchanged for lowest-selling price.
 
*Valid form of ID is required for all returns.
 
*No item can be returned or exchanged without a merchandise tag attached.
 
*No item can be returned or exchanged if it has been determined to be used or worn.
 
*SALE ITEMS ARE FINAL. NO RETURNS OR EXCHANGES WILL BE ACCEPTED, EITHER ONLINE OR IN STORES.
 
 
 
Returns in-store:
 

a. Find your nearest store at:
b. Bring original receipt, packing slip or email invoice along with merchandise you wish to return to the store.
c. Returns will be processed as a Store Credit, not original form of payment.
 
Q&A:
 
1. How long will it take to get my money back for my online return?
 
Returns will be processed within 2 business days of receipt of your item(s) by Periwinkle Boutique - Tess Morgan - Sophie Reese. You will receive an email notification once your return is processed. Please note that payment processing is beyond our control and it may take up to 3-5 additional business days for the funds to be credited to your account.
 
2. My Product/Order has arrived and is damaged/faulty. What should I do?
 
We are sorry to hear this and we truly apologize. Please contact us at info@periwinkleboutique.com for further assistance.
 
3. I have received an incorrect/faulty item or an item is missing.
 
We are sorry to hear this and apologize for the mistake. Please contact us at info@periwinkleboutique.com for further assistance.
 
4. The price of the item I purchased has changed since I received it. Can I get a refund?
 
As a retail business, our prices are subject to change, in response to trends, stock, and demand from the consumer. As such we are not able to refund the difference. We thank you for your understanding.
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